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Making your first appointment...

 To become a new client, please email me at: Counselor@StephanieRichardsLPC.com

You may also complete the following inquiry below to faster scheduling.

Someone will contact you withinn 24 hours of your inquiry so please expect our reply email and/or call!

My office hours are Tuesdays, Wednesdays, and Thursdays 8 am to 5 pm. My aim is to return all email and calls by the end of the next business day.To communicate immediate, but not emergent, requests, please email me at: Counselor@StephanieRichardsLPC.com.

Requests for appointment changes made by email or voicemail will be time stamped and may not be immediately confirmed. 

Office: (210) 606-1934       Fax: (855) 462-9865      Email: Counselor@StephanieRichardsLPC.com

If this is a life-threatening emergency, call 911 or go to your hospital nearest emergency room

**For New Insurance Clients: Please email Counselor@StephanieRichardsLPC.com the following information before your first session so that our office can verify your benefits and inform you of your out of pocket expense for services. You may provide your insurance information in the "Contact Me" box to your left. Failure to include all the following information below may result in a delay of verification of your benefits:

  • New Client's Name (first and last, as it appears on your Insurance card)
  • New Client's Date of Birth
  • New Client's Address, City, State, ZIP (where you receive your Insurance statements)
  • New Client's Phone Number (where you can be contacted to finalize your scheduling)
  • New Client's Member ID/Sponsor ID and Group Number (located on your Insurance Card)
  • If applicable, the Primary Subscriber's/Sponsor's Name AND Date of Birth
    Employer (if benefits are funded by an employer)
  • Behavioral Health/CD Provider phone number (800# on back of card, sometimes labeled as "Behavioral Health" or "Mental Health/Substance Abuse Percertification")

 "He heals the brokenhearted, binding up their wounds." Psalm 147:3

 

 

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Most counseling sessions are generally 50-55 minutes in length. Additional time for sessions is available. (Some insurance companies have limitations affecting the length and number of sessions; check with your insurance company for such limitations). Payment for services are due at the time services are rendered. Personal checks, cash, and credit/debit cards/Flex and HSA cards (Visa or Mastercard only) may be used as payment for sessions.  

The following fees per each service provided by Stephanie A. Richards, Licensed Professional Counselor, are as follows:

o Initial Individual/Family/Couples Session: $150

o Child/Adult Individual/Family/Couples Session (In-Person, Phone, Internet) (55 minutes): $150

o Individual Phone/Internet Sessions (55 minutes; not billable by insurance): $150

o Emergency Crisis Sessions:

      Ist (up to 60 minutes): $200

      Additional 30 minutes: add $120

o Phone Consultation (non-emergency & arranged in advance): $2.00 per minute (not to exceed 30 minutes and to be billed at end of consultation and are not reimbursed by insurance companies         

  • Requests for Documentation such as Reports, Summaries of treatment, or Requests for Letters by and to clients (not for legal purposes and must be deemed therapeutically appropriate to disclose): $25 for first twenty pages and $0.50 per page thereafter plus any postage fees required to expedite documentation requested
  • Fees for executing affidavits: $15 per affidavit

All monies for fees for Phone Consultations, Requests for Documentation, or executing affidavits must be received before such services are provided (as per the Texas Health and Safety Code 611) 

If the counselor is involved in a legal situation on behalf of the client, the client will be responsible for paying the counselor’s legal fees prior to the counselor’s participation in such legal activities and include the following: 

Initial fee is $2000 and covers costs for up to 10 hours. This amount is due in full 24 hours before initial date counselor is requested to be in court and is non-refundable if request for such services are canceled. Any additional fees incurred ($200 per additional hour past the allotted 10 hours) will be due within 3 business days after last date of counselor’s court appearance.

 Court or expert testimony costs include all of the following and is required to be paid in full before court or expert testimony is provided:

  • Consultation costs required by the counselor to provide court or expert testimony
  • Time for Document Preparation
  • Travel time to and from court, to and from consultation meetings, etc.      
  • Time for actual court presence, whether or not testimony is being provided during that time (including wait time) 

The following Insurances are accepted:                   

  • Private/Cash Pay Rates are available (for clients who do not want no-risk using insurance for mental health claims) $150 for 50 min (non-emergency session)
  • Humana (PPO) (EAP plans are not accepted)
  • UnitedHealthCare
  • Gilsbar
  • Ambetter
  • Oscar
  • Non-network TRICARE Authorized provider (Prime and Standard plans accept with member deductible/cost share)
  • Out of Network - If I do not accept your insurance, I can provide you a superbill that you can submit for out of network reimbursement; check with your insurance about your Out of Pocket benefits- the amount your insurance may pay for you to see a any provider out of their network)